Privacy Policy

Kiwii Games, curated by Kiwii Games ("we", "our", "us"), is an upscale Australian restaurant and offline poker destination focused on shared tables, card lounge hospitality and face-to-face poker nights. We respect the privacy of every guest, visitor and website user, and we are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, store and protect information when you:

• browse or interact with the Kiwii Games website at https://kiwiigames.com, including pages such as the Restaurant, Lounge, Offline Poker and Poker Events sections;
• contact us via the Contact Us page or other enquiry channels;
• make or manage restaurant bookings, Card Lounge reservations or offline poker event registrations; and
• visit Kiwii Games in person, including the restaurant, card room, Poker Salon and hosted poker evenings.

We aim to ensure that the privacy of both your digital interactions and your offline experience in the venue is respected at all times, with particular discretion around card-room culture, social poker interactions and private gatherings.

We collect only the information reasonably necessary to deliver our hospitality services, manage Kiwii Games bookings and support the offline poker, Card Lounge and Poker Salon experiences. Information may be collected through our website, by email or phone, or during in-person interactions with our team.

2.1 Information you provide directly

The information you may choose to provide includes:

• Contact details such as your name, email address, phone number and, where relevant, postal address.
• Reservation information including preferred date and time, party size, seating preferences, accessibility requirements, and any notes relating to supper, shared plates or dietary needs.
• Card Lounge and poker event details such as the name under which a poker table is held, your preferred poker nights, group size for Texas Hold’em sessions, and any special arrangements for face-to-face poker gatherings.
• Private event information including company or group name, event purpose (for example, a corporate dinner or offline poker social), timings, menu preferences and room configuration.
• Enquiry details for general questions submitted via the website, email or phone, including your message content and contact preferences.

2.2 Information collected automatically

When you visit https://kiwiigames.com, limited technical data may be collected automatically to support site performance and security, such as:

• basic device and browser details (for example, browser type, operating system, screen size);
• general location information derived from your IP address (city or region level, not precise geolocation);
• pages visited, time on page and navigation patterns; and
• error or performance logs to help us diagnose technical issues.

This information is collected using minimal cookies and analytics tools, described in more detail in the Cookies & Analytics section and the Cookie Policy.

2.3 Information collected in the venue

During in-person visits to Kiwii Games, we may collect:

• Check-in and hosting information, such as the name and time associated with your restaurant booking or card lounge registration.
• Guest lists and seating plans for private dining, Poker Salon bookings and hosted poker evenings.
• Operational notes recorded by staff to help tailor service (for example, preferences for quieter tables, particular card lounge lighting, or specific table etiquette cues).
• Membership-style contact details if you choose to opt in to any mailing list, waitlist or recurring offline poker night invitations.

If you provide personal information about another person (for example, for a group reservation), you confirm that they are aware of this Privacy Policy and that you are authorised to share their details with us.

We use personal information only for purposes connected to Kiwii Games and Kiwii Games hospitality services. These purposes include creating a smooth journey from arrival and cocktails through to dinner, Card Lounge openings, Texas Hold’em tables and late-night supper.

• Restaurant bookings – to confirm, manage and communicate about reservations, dietary needs, accessibility, table preferences and timing.
• Card Lounge and Poker Salon access – to organise seating around physical poker tables, manage offline poker registrations and coordinate hosted poker evenings and social poker nights.
• Poker event hosting – to schedule Texas Hold’em sessions, apply appropriate table etiquette guidelines, assign groups to specific tables and send event-related updates.
• Private events – to design bespoke dining and offline card room experiences for celebrations, corporate gatherings and private hosted poker evenings.
• Guest communication – to respond to enquiries, send booking confirmations or changes, and share essential information about your visit (for example, arrival details or Card Lounge timings).
• Service refinement – to understand how guests move between the restaurant, lounge and poker spaces so we can improve offline hospitality, card-room flow and the overall in-person poker experience.
• Legal and safety obligations – to comply with applicable laws, respond to lawful requests and support safe, respectful dining and card-room environments.

We do not use your information to promote online poker, digital betting, gambling apps or any form of online wagering. Our focus remains on physical hospitality, offline poker tables and face-to-face social experiences.

We treat all personal information with discretion and care. We do not sell, rent or trade your personal details to third parties for marketing or profiling.

4.1 Service providers and operational partners

We may share limited information with trusted third parties who help us deliver Kiwii Games services, such as:

• reservation and booking platforms supporting restaurant and card lounge scheduling;
• email and SMS providers used for confirmations or event communications; and
• IT, hosting and analytics providers that support secure operation of the Kiwii Games website.

These partners are required to handle information securely and use it only for providing their services to us.

4.2 Legal and regulatory requirements

We may disclose personal information where required or authorised by law, including to:

• comply with Australian legal, regulatory or law-enforcement requests; and
• protect the safety, rights and property of guests, staff and the venue.

4.3 Venue transfers or organisational changes

If the operation of Kiwii Games or relevant parts of Kiwii Games is transferred, merged or restructured, guest information may be shared with the new operating entity, subject to privacy safeguards and consistent uses.

In all cases, we aim to share only what is necessary and to preserve the discretion and atmosphere of our restaurant, Card Lounge and Poker Salon.

We take reasonable steps to safeguard the integrity and confidentiality of personal information in both digital and physical formats.

5.1 Digital security

For information stored electronically or transmitted through the website, we apply measures such as:

• secure hosting environments for the Kiwii Games website and related systems;
• role-based access controls so that only authorised team members can view guest information relevant to their duties;
• password, device and network safeguards in line with industry best practices; and
• regular review of system logs and performance to identify potential issues.

5.2 Physical security

For information held offline at Kiwii Games, we maintain:

• controlled staff access to any printed guest lists, seating plans or card room schedules;
• secure storage or timely destruction of physical records such as reservation dockets or event notes; and
• discreet handling of information during service, ensuring guest names and arrangements are not unnecessarily visible or discussed.

While we take these precautions, no method of transmission or storage can be guaranteed as completely secure. If you suspect any misuse or unauthorised access to your information, please contact us promptly using the details in the Policy Updates & Contact section.

In line with Australian privacy law, you have certain rights regarding the personal information we hold about you.

• Access – You may request access to the personal information we hold about you, subject to any legal exceptions.
• Correction – You may ask us to update or correct information that is inaccurate, incomplete or out of date (for example, your contact details or preferred name for reservations and card lounge lists).
• Deletion – You may request that we delete certain personal information where it is no longer required for our functions, legal obligations or legitimate business purposes.
• Marketing preferences – Where you have opted in to receive updates about Kiwii Games or Kiwii Games, you may opt out at any time by following the instructions in our communications or contacting us directly.

To exercise your rights, please contact our team using the details in the Policy Updates & Contact section and clearly describe your request. For your security, we may need to verify your identity before actioning certain requests.

Our approach to cookies is minimalist and focused on ensuring that the Kiwii Games website functions smoothly and remains easy to navigate.

7.1 Essential cookies

We use essential cookies that are necessary for core site functionality, such as:

• maintaining secure sessions as you move between pages (for example, from the Restaurant page to Poker Events or Contact Us);
• supporting accessibility and cookie consent preferences; and
• helping pages load consistently on different devices.

7.2 Performance and analytics

We may use privacy-conscious analytics tools to understand how visitors interact with our content. This helps us refine information about offline poker traditions, card lounge etiquette and dining experiences.

These analytics are configured to use aggregated or pseudonymised data wherever feasible. We do not build behavioural profiles, and we do not use analytics data for targeted advertising.

7.3 No advertising or profiling cookies

We do not use cookies for third-party advertising networks, interest-based advertising, cross-site tracking or online gambling promotions.

For further detail about the types of cookies we use and controls available to you, please refer to our Cookie Policy.

Kiwii Games is designed as a physical, social environment where guests enjoy dinner, cocktails and offline poker around real tables. Privacy in this offline context is as important as digital data protection.

8.1 Discretion in shared spaces

Our team is trained to handle guest names, seating arrangements and card-room details discreetly. We aim to:

• avoid unnecessary public announcements of guest names or group details;
• manage poker table lists, Texas Hold’em rotations and card lounge seating without disclosing personal information beyond what is operationally required; and
• respect the privacy of conversation at restaurant tables, in the Card Lounge and within the Poker Salon.

8.2 Hosted poker evenings and events

For hosted poker evenings and themed poker events, we may maintain guest and group lists to coordinate table etiquette, structure and timings. These lists are used purely for running the event and ensuring a considered face-to-face poker experience.

We do not publicly publish guest lists for offline poker events, and any photography or storytelling about the venue focuses on atmosphere rather than identifying individual guests, except with explicit consent.

8.3 Private dining and card room bookings

Private events and Poker Salon bookings are treated with particular discretion. Information regarding who has booked a room, the nature of the gathering and how poker tables are organised is shared only with staff who need it to host your event.

If you have special privacy requirements for a corporate dinner, celebration or private in-person poker night, please raise this when booking so we can make appropriate arrangements.

The Kiwii Games website may include links to external sites, such as:

• reservation platforms used for restaurant or card lounge bookings;
• trusted hospitality partners or local Australian resources; and
• editorial articles and references featured in our Journal.

These third-party websites operate under their own privacy policies and security practices. We do not control, and are not responsible for, how they handle your information.

We encourage you to review the privacy statements of any third-party sites you visit, especially before providing personal information or making online bookings.

10.1 Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or how we operate Kiwii Games and Kiwii Games. The "Last updated" date at the top of this page shows when the policy was most recently revised.

Significant changes may be highlighted on the website or communicated through appropriate channels, particularly where they materially affect how your information is handled.

10.2 How to contact us

If you have any questions, concerns or requests relating to this Privacy Policy or our handling of personal information, you can contact us via:

• the Contact Us page on this website; or
• the contact details published on our Restaurant and Private Events pages.

When contacting us about a privacy matter, please provide enough detail for us to understand and respond to your query. We will aim to acknowledge and address your request within a reasonable timeframe, in line with our obligations under Australian privacy law.

This policy applies to Kiwii Games and the Kiwii Games website as they relate to hospitality, dining and offline poker experiences. It does not cover online casinos, digital poker platforms or any form of online gambling, which we do not operate or promote.